Human Relations

This course covers the topic of business ethics. Ethics is a difficult topic to discuss because it often seems subjective. Some guidelines for ethics must be agreed upon to help a business be successful. This course is intended to give you these guidelines and get you thinking about ethical decisions in business.

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Este curso cubre el tema de la ética empresarial. La ética es un tema difícil de discutir debido a que a menudo parece subjetivo.
Deben ser acordados algunos lineamientos relacionados a la ética para que una empresa sea exitosa. Este curso está diseñado para darle esos lineamientos y ponerle a pensar sobre las decisiones éticas en los entornos empresariales.

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This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

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This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

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This course describes how to develop an effective orientation program.

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This course will assist you in developing a framework to structure an interview in a lawful manner.

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In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

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Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

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Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

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Las instalaciones del cuidado de la salud deben proporcionar un entorno positivo y libre de discriminación para todos los empleados. Learn More

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an effective investigation.

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This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

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This course discusses strategies you can use when working on healthcare teams.

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This first part of the series focuses on recruiting the best people for your company.

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This course focuses on the resume screening process, filling an open position, and retaining your best employees.

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With an advance directive, patients can make known their wishes for future medical care in the event they become unable to make their own decisions about health care. This course provides information about the types of advance directives available.

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This course provides tips on identifying child abuse, and explains how you report your suspicions.

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This course provides tips on identifying elder abuse, and explains how you can report your suspicions.

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El maltrato de adultos mayores es reconocido como un problema grave cada vez más grande en nuestra sociedad. La mayoría de los estados requieren que usted, como un proveedor de cuidado de la salud, reporte sospechas de negligencia o de maltrato de adultos mayores. Este curso provee consejos para identificar el maltrato de adultos mayores y explica cómo usted puede reportar sospechas de maltrato.

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People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

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Todos en Estados Unidos tienen ciertos derechos que son garantizados por la ley. Las personas que son clientes del sector del cuidado de la salud también tienen derechos, incluyendo el derecho a recibir cuidado de buena calidad. Junto con esos derechos, existen ciertas responsabilidades como clientes en nuestro sistema del cuidado de la salud. Este curso explica cuáles son esos derechos y responsabilidades según como fue definido en 1997 por la Comisión Consultiva para la Protección y Calidad en la Industria del Cuidado de la Salud.

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Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

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This online course will help you understand the basics of communication.

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In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

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HR019aS es la primera parte de un curso de tres partes diseñado para ayudar a los proveedores del cuidado de la salud a mejorar su entendimiento sobre una gran variedad de culturas, religiones, creencias y prácticas espirituales, además del cuidado adecuado a la edad necesario para atender mejor las necesidades individuales de los pacientes dentro del sistema sanitario.

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